Privacy & Data Protection

Batjlli Privacy Policy — How Your Data Is Kept Safe

This policy clearly explains how your personal data is collected, why it is used, and how it is kept secure. Batjlli believes privacy is a fundamental right.

Last updated: January 2026
SSL Encrypted Never Sold to Third Parties KYC Secured In your hands

Data encryption
AES-256 · 98%
Data Minimization
Essential only · 90%
User control
Fully transparent · 95%
Support response
24/7 in Bangla · 100%
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Introduction & Scope

Batjlli's Privacy Policy places the protection of your personal data above all else. This document explains what information we collect when you use the Batjlli website or app, why we collect it, and how securely it is stored.

This policy applies to the Batjlli website (batjlli.com), mobile application, and all our digital services — regardless of whether they are accessed from Bangladesh or anywhere else in the world.

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Important: By using Batjlli's services, you are considered to have accepted this Privacy Policy. If any part is unclear, our support team is available to explain it in detail in Bengali.

Batjlli never sells your data to advertisers or unrelated third parties. This commitment is a core part of our business values.

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What data is collected

Batjlli only collects the information needed to deliver our services and maintain security. We do not gather data beyond what is necessary.

Information Provided Directly by You

Data TypeExampleWhy It's Needed
IdentityName, Date of BirthAge Verification & KYC
ContactMobile, EmailAccount verification & support
PaymentBKash/Nagad NumberDeposit & Withdrawal
DocumentsNID/PassportIdentity verification (KYC)

Automatically collected information

  • Device information: Operating system, browser type, screen resolution.
  • Log Files: Login time, IP address, session duration.
  • Gaming Data: Betting history, game preferences, win/loss records.
  • Cookies & Session Data: User preferences, language settings.
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Please note: We never collect your full mobile banking PIN or password. Only the information strictly necessary to process a transaction is used.
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Purpose of Data Use

Batjlli never uses your data for undisclosed purposes. Every use case is clearly outlined below:

  • Account management: Account registration, login, password recovery, and KYC verification.
  • Payment processing: Processing deposits, sending withdrawals, and preventing fraud.
  • Service Improvement: To understand which games are most popular and where issues arise — for analytics purposes.
  • Contact: To notify you of new offers, security alerts, and account updates.
  • Legal obligation: To report suspicious transactions or comply with regulatory requirements.
  • Responsible Gaming: To analyze playing patterns and alert users if there are signs of problem gambling.

If Batjlli wishes to use your data for marketing purposes, we will seek your consent separately. You can opt out of marketing emails or SMS at any time.

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Data Storage & Security Measures

Batjlli follows the highest industry standards to protect your data. Our security framework operates across multiple layers.

  • SSL/TLS Encryption: All data transfers are carried out through encrypted channels.
  • AES-256 storage encryption: Sensitive data stored on our servers is secured with strong encryption.
  • Access control: Only authorized personnel can access specific data.
  • Regular Audits: Regular system audits are conducted to identify security vulnerabilities.
  • Data retention: Data may be retained for up to 5 years after account closure, as required by law.
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Your role: While Batjlli provides strong security, keeping your password and login details safe is your responsibility. Do not click on unfamiliar links or share your password with anyone.
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Sharing Data with Third Parties

Batjlli never sells your data. However, in limited circumstances, certain information may be shared with trusted partners:

  • Payment Processors: bKash, Nagad, Rocket — for transaction processing only.
  • Game Providers: Pragmatic Play, Evolution Gaming — powering our game services.
  • KYC Services: Authorized agencies that verify identity.
  • Legal authorities: When required under the laws of Bangladesh.

All third parties are bound by Data Privacy Agreements (DPA) and must comply with Batjlli's privacy standards. Your information is never shared with advertisers, data brokers, or unrelated commercial entities.

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Cookies & Tracking Technologies

Batjlli uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie types

  • Essential Cookies: Used to maintain login sessions and verify security — the site cannot function without these.
  • Functional Cookies: To remember your language preference and game settings.
  • Analytics Cookies: To understand which pages are used most — data is kept anonymous.

You can delete existing cookies or block new ones at any time through your browser settings. Keep in mind that disabling essential cookies may affect certain features of the site.

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Your Privacy Rights

You have full control over your personal data on Batjlli. You may submit any of the following requests:

1
Right to access

You can request to see what personal data we hold about you. Email our support team and you'll receive a response within 7 business days.

2
Right to rectification

If any of your information is incorrect, you can request a correction. Many details can be updated directly from your profile settings.

3
Right to Erasure

You may request that your data be deleted, provided there is no legal obligation to retain it. Data will be removed following account closure.

4
Right to Portability

You may request your data in a machine-readable format such as a CSV or JSON file.

5
Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing, and Batjlli will honor that.

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Privacy of Children & Minors

Batjlli's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we are informed or become aware that data has been collected from a minor, that data will be deleted immediately and the account will be closed. Parents can contact us directly at support@batjlli.com.

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A Note for Parents: Use parental control software on your device and keep your Batjlli account login details away from children.
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Policy Changes & Updates

Batjlli reserves the right to review and update this Privacy Policy at any time — whether due to technical changes, legal requirements, or service improvements.

For significant changes, we will notify you via your registered email or in-app notification at least 7 days before the changes take effect. For minor updates, the date on this page will be updated accordingly.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. The latest version will always be available on this page.

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Contact & Complaints

For any privacy-related questions, requests, or concerns, please reach out to our Data Privacy team. We're ready to assist you in Bengali.

  • Email: support@batjlli.com
  • In the subject line, write: "Privacy Request"
  • Response Time: 5–7 business days
  • Live chat: 24/7 Support in Bangla
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When submitting a request: Please contact us from your registered mobile number or email to verify your identity. This is for the security of your account.

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No Data Selling

Batjlli never sells your personal data to advertisers or data brokers. This is a core commitment — one that will never change.

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Military-Grade Encryption

All data is protected with AES-256 encryption and SSL/TLS protocols — the same standards used by the world's leading banks and government institutions.

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In your hands

You have full rights to view, correct, delete, or port your data. Submit a request to support at any time and it will be completed within 7 days.

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Minimal Data Collection

Batjlli only collects information that is genuinely necessary to provide our services. We do not ask for excessive or unnecessary data.

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Trusted Partners Only

Data is shared only with licensed international partners such as Evolution Gaming and Pragmatic Play — and only when necessary.

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Quick Response

All privacy-related requests are responded to within 5–7 business days. For urgent matters, 24/7 support is available via live chat.


Frequently Asked Questions

General FAQs on account security and sports

Setting up Two-Factor Authentication (2FA) is straightforward. Log in to your account and click the profile icon in the top right corner. Navigate to the "Security Settings" section and look for the "Two-Factor Authentication" option — enable it. A one-time OTP will be sent to your registered mobile number. Enter that code in the designated field to activate 2FA. From this point on, every time you log in from a new device, a verification code will be sent to your mobile. This keeps your account significantly more secure — even if someone knows your password, they cannot log in without the OTP.

To bet on cricket at Batjlli, log in and go to the "Bet" section in the menu. You'll find a list of ongoing and upcoming cricket matches — including international fixtures, IPL, and BPL. Click on the match you want to bet on. The match page will display odds across various markets — match winner, runs over/under, toss, first wicket, number of sixes, and more. Click on your preferred market to open the bet slip, enter your stake, and review your potential winnings. Hit "Confirm Bet" and your wager is placed. In-play betting is also available for live matches — odds update in real time.

Your data is safe — play with confidence

Read Batjlli's Privacy Policy and join with confidence. Your data is protected — that's our promise.

AES-256 Encryption
Not sold
In your control
24/7 Bengali Support

বাংলা